A
How many meetings does your management have each week?
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
B
On an average, how many minutes do they last?
5
10
15
20
25
30
35
40
45
50
55
60
90
120
180
240
Minutes
C
On an average, how many management personnel attend?
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
D
What would be the average overhead hourly rate be for your management personnel in dollars/hour?
15
20
25
30
35
40
45
50
55
60
65
70
75
80
85
90
95
100
Dollars/Hour
E
What percentage of the meetings that you have are focused on reviewing action items from previous meetings to ensure that they are completed or to re-schedule them?
5
10
15
20
25
30
35
40
45
50
55
60
65
70
75
80
85
90
95
100
Percentage
E1
How much time is spent preparing the agenda and then the minutes for each meeting including distributing the minutes?
5
10
15
20
25
30
35
40
45
50
55
60
90
120
180
240
Minutes
F
When you receive product rejected or damaged from a supplier or customer, do you complete a damage or receiving report, take a picture when applicable and then send this information to someone within the company to advise the customer or supplier in an effort to receive instructions on how to proceed?
YES
NO
G
How often is the above damage/reject in receiving process performed each week?
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
30
35
40
45
50
55
60
65
70
80
90
100
H
What would be the average overhead hourly rate be for your regular (non-management) personnel in dollars?
15
20
25
30
35
40
45
50
55
60
65
70
75
80
85
90
95
100
Dollars/Hour
How many times per month does someone in your company create the following reports for management to review:
I
Dollars or quantity of Nonconformity by Criteria:
1
2
3
4
5
6
7
8
9
10
J
Dollars or quantity of Customer Complaints by Criteria:
1
2
3
4
5
6
7
8
9
10
K
Dollars or quantity of Nonconformities by Customer:
1
2
3
4
5
6
7
8
9
10
L
Dollars or quantity of Customer Complaints by Customer:
1
2
3
4
5
6
7
8
9
10
M
Dollars or quantity of Nonconformities by Process:
1
2
3
4
5
6
7
8
9
10
N
List of Late Action Items for ALL Managers including late corrective actions, calibrations, meetings etc:
1
2
3
4
5
6
7
8
9
10
O
Man-Hours per month of re-work or repair:
1
2
3
4
5
6
7
8
9
10
P
Financial Report listing costs for all quality functions such as training, NCR, CAR, meetings, calibrations, quality objectives etc....
1
2
3
4
5
6
7
8
9
10
Q
On an average, how long does each report take to create and print?
5
10
15
20
25
30
35
40
45
50
55
60
75
Minutes
R
On an average, how many new employees start each month?
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
S
On an average, how long does it take to schedule the new employee's training, advise the applicable managers and record the training after it is completed?
5
10
15
20
25
30
35
40
45
50
55
60
75
Minutes
T
On an average, how many employees require training or re-certification on a yearly basis such as safety, lift-truck, welding etc...?
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
25
30
35
40
45
50
60
70
80
90
100
125
150
175
200
U
On an average, how long does it take to schedule the yearly employee's training, advise the applicable managers and record the training after it is completed?
5
10
15
20
25
30
35
40
45
50
55
60
75
Minutes
V
During an average month, how much time is used to control documents such as procedures, work instructions and forms. The time factor we are looking for is the time it is taking to record revisions, get the revisions out to applicable personnel, log the revisions and delete or make obsolete the old documents (not the time to actually write the revisions)?
1
2
3
4
5
6
7
8
9
10
30
35
40
45
50
55
60
75
120
180
240
360
480
540
600
Hours
W
How many documents, forms or work instructions are revised each month?
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
25
30
35
40
45
50
60
70
80
90
100
125
150
175
200
X
How much time is required to create a Nonconformity and then issue a corrective action?
2
5
10
15
20
25
30
35
Minutes
Y
How much time is required to issue a Nonconformity only?
2
5
10
15
20
25
30
35
Minutes
Z
How many nonconformities are issued each month?
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
25
30
35
40
45
50
60
70
80
90
100
125
150
175
200
AA
How many corrective actions are issued each month?
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
25
30
35
40
45
50
60
70
80
90
100
125
150
175
200
BB
How often a month do you have to provide your customer with inspection reports or certificates for the products or services you provide (including inventory reports, inspection reports, procedures etc.) ?
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
25
30
35
40
45
50
60
70
80
90
100
125
150
175
200
CC
How much time does it take to prepare and print these certificates and send them to your customer?
2
5
10
15
20
25
30
35
Minutes
